{"product_id":"qq42rgb","title":"Installation  For Product Model QQ42RGB","description":"\u003ch4\u003eWarranty \u0026amp; Support\u003c\/h4\u003e\n\u003cp\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eYour product is covered by a 2-year warranty. If you receive a damaged item, find parts missing, or have any operational issues, please email our after-sales team with photos or videos.\u003c\/span\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003ch4\u003eFrequently Asked Questions\u003cstrong\u003e\u003c\/strong\u003e\n\u003c\/h4\u003e\n\u003cp\u003e⚠️\u003cstrong\u003eWARNING: \u003c\/strong\u003eAlways turn off the power at the circuit breaker before inspecting any electrical connections.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eA: \u003c\/strong\u003eIf your fan is not working, please follow these steps in order:\u003c\/p\u003e\n\u003col\u003e\n\u003cli\u003eCheck the power supply. Ensure the circuit breaker is on. At the ceiling, you should find three wires: black (live), white (neutral), and green\/yellow\/copper (ground). Verify they are securely connected.\u003c\/li\u003e\n\u003cli\u003eCheck the remote control. See if its indicator light is on. If not, replace the batteries. Then try re-pairing it with the fan following the manual.\u003c\/li\u003e\n\u003cli\u003e Check all wire connections. Ensure the lamp and motor wires are tightly secured to their terminals. Reconnect them if needed, and check for any exposed wiring.\u003c\/li\u003e\n\u003cli\u003eCheck your wall switch. If you are using a dimmer or speed control switch, please replace it with a standard on\/off one.\u003c\/li\u003e\n\u003cli\u003eStill not working? If the issue persists after all checks, please contact our after-sales service email. \u003c\/li\u003e\n\u003c\/ol\u003e","brand":"Fanlamp","offers":[{"title":"Black \/ 52 Inch","offer_id":59928612896849,"sku":"F-QQ52BK-1D06","price":0.0,"currency_code":"USD","in_stock":true},{"title":"Black \/ 42 Inch","offer_id":59928612929617,"sku":"F-QQ52BK-1D07","price":0.0,"currency_code":"USD","in_stock":true},{"title":"Black \/ 60 Inch","offer_id":59928612962385,"sku":"F-QQ52BK-1D08","price":0.0,"currency_code":"USD","in_stock":true},{"title":"Brown \/ 52 Inch","offer_id":59928612995153,"sku":"F-QQ52BK-1D09","price":0.0,"currency_code":"USD","in_stock":true},{"title":"Brown \/ 42 Inch","offer_id":59928613027921,"sku":"F-QQ52BK-1D010","price":0.0,"currency_code":"USD","in_stock":true},{"title":"Brown \/ 60 Inch","offer_id":59928613060689,"sku":"F-QQ52BK-1D011","price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2402\/9777\/files\/1-2_df9c7959-6553-475c-b5b7-8386f4ecd456.jpg?v=1785377517","url":"https:\/\/www.fanlampshop.com\/products\/qq42rgb","provider":"Fanlamp","version":"1.0","type":"link"}