{"product_id":"sy72b","title":"Installation Video For Product ModelSY72B","description":"\u003ch4 class=\"MsoNormal\"\u003e\n\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eWarranty \u0026amp; Support\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eYour product is covered by a 2-year warranty. If you receive a damaged item, find parts missing, or have any operational issues, please contact our customer service team.\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan\u003e \u003c\/span\u003e\u003c\/p\u003e\n\u003ch4 class=\"MsoNormal\"\u003e\n\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eFrequently Asked Questions\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/h4\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003e\u003cstrong\u003eQ:\u003c\/strong\u003e What should I do if  the product is not working?\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003e\u003cstrong\u003e⚠️SAFETY FIRST: \u003c\/strong\u003eAlways turn off the power at the circuit breaker before inspecting any electrical connections.\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"MsoNormal\"\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003e\u003cstrong\u003eA:\u003c\/strong\u003e If your fan is not working, please follow these steps in order:\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\u003c\/p\u003e\n\u003col\u003e\n\u003cli class=\"MsoNormal\"\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eCheck the power supply. Ensure the circuit breaker is on. At the ceiling, you should find three wires: black (live), white (neutral), and green\/copper (ground). Verify they are securely connected.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cspan\u003e\u003c\/span\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eCheck the remote control. See if its indicator light is on. If not, replace the batteries. Then, try re-pairing it with the fan following the manual.\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003e\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\n\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003e \u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eCheck all wire connections. Ensure the motor wires are tightly secured to their terminals. Reconnect them if needed, and check for any exposed wiring.\u003c\/span\u003e\u003c\/span\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003e\u003c\/span\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eCheck your wall switch. If you are using a dimmer or speed control switch, please replace it with a standard on\/off switch to test the fan.\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003cli class=\"MsoNormal\"\u003e\u003cspan\u003e\u003cspan style=\"font-family: Segoe UI;\"\u003eStill not working? If the issue persists after all checks, please contact our After-Sales Service\u003c\/span\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ol\u003e","brand":"Fanlamp","offers":[{"title":"Default Title","offer_id":42795630526545,"sku":"ZMF72SYBK12","price":0.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0662\/2402\/9777\/files\/1-1_35c4d71b-df0b-415f-b58d-91e2e2cff534.jpg?v=1753273690","url":"https:\/\/www.fanlampshop.com\/products\/sy72b","provider":"Fanlamp","version":"1.0","type":"link"}